"Some exclusions apply" - what this means
Percent off discount sales:
Unless otherwise specified, discounts do not apply when purchasing vouchers during a sale.
Unless otherwise specified, discounts will not be applied to already discounted items.
A discount cannot be applied 'twice', so the larger of two discounts will be applied
(for example a discounted item, purchased during a 10% off sale, the larger of the two discounts will be applied)
Getting club points during sales:
Unless otherwise specified, points will be applied to club cards as normal, during a sale.
Unless otherwise specified, points are not applied to club cards, if paying with vouchers.
STANDARD PROMOTION OR COMPETITION RULES REAL GROOVY
Entry
1. These Promotion or Competition Rules (‘the Rules’) apply to all REAL GROOVY Promotions or
Competitions (collectively the ‘Promotion’) conducted by means of any medium – online , radio,
print, or a connected device. The Rules may change from time to time.
2. If a particular Promotion has specific rules or terms (‘the ‘ Specific Rules’) those Specific Rules will
apply if there is any inconsistency with the Rules.
3. Unless otherwise stated in the Specific Rules registration, entry or vote is limited to 1 per person.
Where multiple registrations, entries or votes are acceptable, each must be made separately.
4. Entry into the Promotion is deemed to be acceptance of the Rules and the Specific Rules and
confirmation that the entrant has the necessary authority (for example from the bill payer) to enter
the Promotion.
5. No purchase is necessary to win or participate in the Promotion, unless specified in the Specific
Rules.
6. The Promotion is open to New Zealand Residents only. Disqualified Participants may not enter in
the Promotion.
7. REAL GROOVY reserves the right to exclude any person from participating in the Promotion on
reasonable grounds.
8. REAL GROOVY reserves the right to refuse to award any prize to an entrant who REAL GROOVY
decides (in its sole discretion) has violated the Rules (including the Specific Rules), gained unfair
advantage in participating in the Promotion or won using fraudulent means.
9. By participating, entrants grant REAL GROOVY exclusive permission to use their names,
characters, photographs, videos, voices and likeness in connection with the Promotion and for
future promotion and marketing purposes and waive any claims to royalty, right or remuneration for
such use.
10. All entrant personal details must be valid and up to date and will be held by REAL GROOVY and
may be used for the purpose of the Promotion and for future promotion and marketing purposes in
accordance with REAL GROOVY Privacy Policy (see www.REALGROOVY.co.nz) unless otherwise
directed by contestants at the time of entry.
11. Personal information provided at the time of entry is presumed to be true and, in the case of text
or email notification – active, through to and beyond the date of the Promotion’s completion.
12. Where the Promotion involves texting, the following apply: a) Standard sms text charges will
apply, unless otherwise stated in the Specific Rules and will depend on the entrant’s particular plan
or agreement with their phone service provider; b) Any form of automated text message is invalid; c)
The telephone number from which the entry was made will be stored in a database. The entrant has
a two-business-day period from the time of entry to request removal from the database. If no
request is made it is deemed acceptance that the information can be used for future promotion and
marketing purposes; and d) REAL GROOVY takes no responsibility for text costs incurred after the
Promotion has closed as stipulated in the Specific Rules. Winning the Prize
13. Only the person who originally entered the Promotion can be awarded the prize (the ‘Winner’).
14. The Winner will be determined in the manner set out in the Rules or the Specific Rules – if not
specified then as determined by the Promoter who shall for this purpose be deemed the judge (the
‘Judge’).
15. The Judge’s determination of the Winner will be final and no correspondence will be entered
into.
16. The Winner will be notified by email, phone (voice or text), mail or in person and must be
available for the preparation of all publicity that may be required by REAL GROOVY. Where attempts
to contact the Winner fail (eg when the Winner cannot be contacted by phone after three attempts
or mail sent is returned) the Judge will select another winner. If, after successful notification, the
prize is not collected within two months of being announced it will be regarded as forfeit. (Note: 3
attempts to contact the Winner will include individual calls to any numbers provided at the time of
entry.
17. The Prize is not redeemable for cash or transferable. No other family members, friends, office
associates or any other person will be able to participate on the Winner’s behalf. In the event that
the Prize specified in the Competition becomes unavailable for any reason the Promoter may
substitute a prize of like or equal value.
18. Where the Winner is required to claim the prize in person, they must provide proper
identification (eg driver’s licence, passport, birth certificate). If the Winner is under the age of 18
years their parent or legal guardian must accompany the Winner or give their prior written consent
to the award of the Prize.
19. The Winner takes the Prize entirely at his/her own risk and indemnifies REAL GROOVY in respect
of any claim for any accident, injury, property damage or loss of life that may occur in connection
with the prize. The Winner is responsible for all insurance, tax or other costs that may be associated
with the Prize. Where the Prize has associated terms and conditions the Winner accepts the Prize
subject to those terms and conditions and restrictions.
20. REAL GROOVY reserves the right to amend, vary, extend or discontinue a Promotion at any stage,
for any reason.
21. REAL GROOVY takes no responsibility for any inability to enter, complete, continue or conclude
the Promotion due to equipment or technical malfunction, busy lines, inadvertent disconnection,
texts with a misspelt keyword, texts to an incorrect shortcode, Force Majeure or otherwise.
22. Entries will only be valid between dates advertised in Specific Rules
23. To the fullest extent permitted by law REAL GROOVY will not be liable for any loss or damage
whatsoever (including but not limited to direct or consequential loss) or for personal injury as a
result of Promotion entry or winning the prize.
24. Where the Prize is to be supplied by an entity outside REAL GROOVY control and that entity fails,
for whatever reason, to supply the prize, REAL GROOVY has no responsibility for the provision of the
Prize and is not obliged to provide an alternative Prize or to take legal action to require the Prize
supplier to provide the Prize.
Acceptance
25. Participation in the Promotion is deemed acceptance of these Terms and Conditions.
26. If the Winner does not accept these Terms and Conditions the prize will be forfeited.